KU Student Health Services
Insurance Information

Because the potential for financial hardship is so great in unexpected health related situations, students at KU are strongly encouraged to have health insurance. To assist in this effort, The Kansas Board of Regents (KBOR), in cooperation with the universities in Kansas, sponsors a voluntary health insurance plan designed specifically for students. United HealthCare Student Resources is the carrier for this plan, which is fully compliant with the federal Patient Protection and Affordable Care Act. The plan offers comprehensive benefits for a premium which may be considerably less than students may find in other commercial plans.

For more information on the KBOR plan, or to enroll, go here.

If students have other coverage, the plans should be reviewed for any ‘prior authorization’ or ‘referral’ requirements from the carrier. If KU Student Health Services (SHS) is in-network or out-of-network with insurance carriers, benefit coverage may vary depending on the plan. Provided with the appropriate information on an initial visit, SHS can file claims with insurance carriers, with the exception of Medicare, Medicaid, or HealthWave as SHS is not a participating provider with these plans. Charges not covered by insurance plans are the student’s responsibility for payment.

SHS is currently in-network with these health insurance companies:

  • Blue Cross/Blue Shield of Kansas (and national Blue card program)
  • United Healthcare Student Resources (Kansas Board of Regents plan)

For general questions about health insurance terms, view our Health Insurance 101 terms sheet (PDF). For questions about using insurance at the health center, call the SHS Business Office at (785) 864-9522.

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Hours of Operation:

Hours July 28-August 1
8:00 a.m. to 4:30 p.m.

Monday - Friday
8:00 a.m. to 6:00 p.m.

Saturday
12:00 p.m. to 4:00 p.m.

Closed Sundays and major holidays

Appointment Hours:

Monday - Friday
8:00 a.m. to 5:00 p.m.

Saturday
12:00 p.m. to 4:00 p.m.

Walk-In Hours:

Monday - Friday
8:00 a.m. to 5:00 p.m.

Saturday
12:00 p.m. to 4:00 p.m.

Please Note: Hours may vary when class is not in session. Check for the latest business hours.

24/7 Nurse Helpline:

(785) 864-9583

mySHS

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