Notice of Privacy Practices (NPP)

Uses and Disclosures with Your Written Consent

Treatment

Student Health Services will use and disclose medical information about you to provide and coordinate your health care and any related services. For example, the information will be used by all members of the staff that are involved in your treatment, including but not limited to physicians and nurses, to coordinate the different services you may need. In addition, your medical information may be provided to another health care provider, such as a physician or CAPS, to whom you have been referred to ensure that they have the necessary information to diagnose and treat you. Student Health Services may also contact you to tell you about possible treatment alternatives.


Payment

Student Health Services will use and disclose medical information about you to bill and collect payment from you, your insurance company or a third party payer. For example, Student Health Services may need to give your insurance company information about your visit to determine coverage and/or coordinate payment for your treatment. If you have any questions regarding the privacy practices of your insurance company or third party payer, you should contact them directly. Student Health Services may respond to inquiries of a family member involved in paying for your care by providing them with very limited information, but not specific details regarding your care. We will share only an amount owed and that it was for a medical visit or prescription, but not the type of visit or medication dispensed.


Health Care Operations

Student Health Services will use and disclose medical information about you to schedule and coordinate your health care and related services. Student Health Services may disclose information to doctors, nurses, medical students, and/or residents for educational purposes. Members of Student Health Services staff involved in quality improvement may use information in your health record to assess the care and outcomes in your case and others like it. For example, Student Health Services may analyze medical information about many patients to evaluate the need for new services, resources, or treatment and to see where we can make improvements. The results will then be used to continually improve the quality of care for all patients we serve. If you are a student at the University of Kansas, Student Health Services may release limited medical information to authorized staff of the University to verify receipt of certain tests or vaccinations required for you to be enrolled at the University or in a specific field of study.
Student Health Services may also contact you to remind you that you have an appointment, to tell you that your appointment has been cancelled or to let you know that your prescription is ready, to assess your satisfaction with our services, to tell you about health-related benefits or services, or to complete the process of registering you for services.


Other Related uses and Disclosures

Student Health Services may use and/or disclose medical information:

1. To business associates, when we have contracted out for services, so that they can perform the job we’ve asked them to do, and to bill you or your third party payer for services rendered;
2. To a friend or family member who is involved in your care. If you are not present and able to agree or object, such communications shall be made only by authorized healthcare providers when, in their professional judgment, such disclosure is in your best interest.